FAQ: What Type of Customers Are You Looking For?

Frequently Asked Question

May 4, 2026

While we’d love to say that everyone is our customer, the truth is that our services aren’t the right fit for everyone.

  • Fixed pricing, no haggling: We don’t negotiate prices. Unlike companies that use commission-based reps, our pricing is transparent and built on fairness, not sales tactics.
  • Not “next day” construction: For highly custom projects like decks, patio covers, under-decking, motorized screens, or custom railings, proper planning is required. We can handle emergency electrical service within 24–48 hours, but larger builds take time to design, engineer, permit, and prepare.
  • Our ideal customer: Someone who values a high-touch, white-glove service. We manage every step—consulting, permitting, design, engineering, and construction—with our in-house team. Our clients appreciate working with one company that handles it all.

If you’re simply looking for the cheapest option to quickly flip a home, we’re probably not the right fit. But if you value quality, communication, and a complete start-to-finish service, you’re exactly the type of customer we’re looking for.

author avatar
Robert Greaves Founder
Robert Greaves, graduate from University of Louisville, is the the founder and owner of People Come First Construction Group. An award winning company that also includes MasterDecks, Timberline Patio Covers, UnderCover Systems PNW, ResCom Railing, and Rock Electric.

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