Privacy Policy

Last Updated: 09/30/2025

PCF Group (“we,” “our,” or “us”) operates https://pcfgroup.com (the “Site”). This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit our Site.

By accessing or using the Site, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information that you provide directly to us, such as when you:

  • Fill out a contact or inquiry form

  • Email us or otherwise communicate with us

The types of information you may provide include:

  • Your name

  • Your email address

  • Your phone number

  • Any other information you provide in your message or form submission (e.g. project details, address, etc.)

We may also collect certain technical or usage information automatically, such as:

  • IP address

  • Browser type and version

  • Operating system

  • Referring website

  • Pages visited, time spent, and navigation paths

  • Device identifiers

We use this information for analytics, security, and to operate and improve the Site.

We do not allow visitors to create accounts or leave comments on this Site. Accordingly:

  • We do not collect or store user‐account profiles (usernames, passwords, etc.).

  • We do not host comments or other user‐generated content submitted directly on the Site.

2. Cookies and Similar Technologies

We may use cookies, web beacons, and similar tracking technologies for purposes such as:

  • Remembering your preferences

  • Measuring and improving performance

  • Analytics (e.g. Google Analytics)

These technologies may collect standard log information (IP addresses, browser type) as well as page view metrics.

You can control cookie settings via your browser (e.g. refuse or delete cookies). Please note that disabling cookies may affect certain functionality (though given our minimal interactive features, the impact is likely small).

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide the services or information you requested

  • Communicate with you (e.g. email updates, quotes, project details)

  • Improve and maintain the Site

  • Monitor and analyze usage

  • Detect, prevent, and address technical or security issues

We will not sell or lease your personal information to third parties.

4. Disclosure of Information

We may disclose your information:

  • To service providers, contractors, or partners who help us deliver our services or maintain the Site (under confidentiality obligations)

  • In response to lawful requests by public authorities (e.g. to comply with legal obligations, protect rights, enforce terms)

  • To enforce our policies or protect ours or others’ rights, property, or safety

We do not share your information with advertisers or for marketing by unrelated third parties.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes in this Privacy Policy, or as required by law. If you request deletion and it is not legally required for us to retain the data, we will delete it.

6. Your Rights and Choices

Depending on your jurisdiction, you may have rights including:

  • The right to access, correct, or update your personal information

  • The right to request deletion of your personal information

  • The right to restrict or object to certain processing

  • The right to withdraw consent (where applicable)

If you would like to exercise these rights, please contact us using the contact information below. We will respond within a reasonable timeframe.

7. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure — we cannot guarantee absolute security.

8. Third-Party Content and Links

Our Site may include links to or embed content from third parties (e.g. video, maps). When you interact with those, you may be subject to the third party’s privacy policy and practices. We are not responsible for their actions.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will POST the new effective date and update the “Last Updated” date above. We encourage you to review this page periodically.

10. Contact Us

If you have questions or requests about your personal data or this Privacy Policy, please contact:

PCF Group
640 Central Avenue S., Kent, WA 98032
(425) 629-8476
customerexperience@pcfgroup.com